First Responders

"Dr. Smith has made herself readily available to our agency both in word and deed, which is of course necessary. She is extremely easy to work with, is ever the consummate professional, and understands the sometimes delicate balance between agency expectations and employee assistance and privacy. We are extremely pleased with our partnership with Dr. Smith and what she provides us, as an agency. I have the utmost respect for Dr. Smith, and I can easily, and without hesitation, recommend her for your agency's hiring, Employee Assistance, Peer Support administration and fitness for duty needs. She is living the law enforcement life, and she truly ‘gets it’!”

Choosing a new psych doc for hiring police officers is no easy task and was given a tremendous amount of forethought by our department. Dr. Smith made herself available to speak to me about what qualities she believes makes a successful and solid police officer and answered a lot of questions — I very much appreciated her candidness and the shared values she has in the profession. This translates into highly functional, professional and personable officers. Equally as amazing is her staff. They are easy to reach, the reports come back within a week or two, and there is no delay in being able to make a hiring determination. Her staff is easy to work with and very supportive.

"Dr. Shaina Smith and her entire staff are the most knowledgeable and professional I have known in my 28 years of policing. Whether it is pre-employment screening, work related evaluations, or management of critical incident psychological situations, the staff of Smith Psychological Services have always been above reproach in their interactions with staff as well as administration."

"Hiring and retaining qualified law enforcement candidates has become exceptionally competitive. The efficiency of an agency’s recruitment is critical to their success. Smith Psychological Services has provided top notch pre-employment screening services to help our agency meet its goals. I’ve been extremely happy with the professionalism, efficiency and overall partnership we have with Smith Psychological Services and look forward to that continuing into the future.”

"I refer to Smith Psychological on a regular basis because their staff are friendly, easy to coordinate and work with. They are accommodating to the clients that I work with, value my client's opinions, and treat them with dignity and respect — and that is a very important quality to me. They also do a very thorough job on the evaluations and provide clear and well-thought-out recommendations for not only mental health providers, but also take a holistic approach in recommendations — referring to additional services if needed, making parenting resource recommendations, making adaptive school intervention recommendations, and are very comprehensive."

"My experiences with Smith Psychological Services have been fantastic! Right from the outset, the team at Smith Psychological Services displayed professionalism and dedication to providing a comprehensive evaluation for my clients. They are very easy to schedule and return evaluations very quickly. The staff are all very friendly, attentive and knowledgeable. Every time my clients and I go into the office, we are greeted with warmth and professionalism by the staff, setting a positive tone for my clients."

"Doctor Shaina Smith and her staff are always professional, and it has been a pleasure working with her office for many years now. They have a deep understanding of the unique pressures faced by law enforcement professionals and offer invaluable support tailored to our needs."

"I rely on Smith Psychological Services for quality evaluations with a quick turnaround time.   The office staff is easy to schedule with and pleasant to work with every time."

“I am very thankful to have the opportunity to work with Dr. Smith with my clients she has been incredible. She is very quick and efficient with getting my clients scheduled for all psychological evaluations. Dr. Smith's evaluations are very detailed and easy to understand. She is very prompt with getting the psychological evaluation back in a timely manner. Dr. Smith is very personable and easy to talk with and all my clients have been very impressed with her during their evaluations.”

“Dr. Smith is very personable and efficient with getting psych reports and evaluations timely when they are requested. I highly recommend her for any services needed.”